
- Country: USA
- State: Kentucky
- City: Louisville
- Address: 1002 Flat Rock Rd, Louisville, KY 40245, USA
- Store
- Monday: 8:00 AM – 7:00 PM
- Tuesday: 8:00 AM – 7:00 PM
- Wednesday: 8:00 AM – 7:00 PM
- Thursday: 8:00 AM – 7:00 PM
- Friday: 8:00 AM – 7:00 PM
- Saturday: 8:00 AM – 7:00 PM
- Sunday: 8:00 AM – 7:00 PM
2815 Taylorsville Rd #205, Louisville, KY 40205, USA
- 5 reviews
Very very very good experience. Nice, professional, timely. Will use them again and recommend them to others.
Vessels responded quickly to my call and Joe was great with explaining the problem, options and cost estimates. When we agreed on the work, they were great about communicating and the crew showed up on time. As with many plumbing problems, you can't tell what is really going sometimes until you get into the job. Vessels identified the problem, fixed it in less time than originally estimated and adjusted my bill accordingly. Honest and reliable!
I only have wonderful things to say about Vessels. I used this company just in the last couple of days for an emergent plumbing situation at my home and truly, they exceeded my expectations. Their customer service is really excellent; I always felt very cared for and taken care of. Every person I interacted with was kind and courteous. They answered all of our questions and even offered extra tid-bits of information. Not to mention, the workmanship was excellent and finished very timely. All around A+.
The guys they sent out for a water heater issue were knowledgeable and generally nice guys. Would call then for work again.
I can't give a high enough rating for Vessels Plumbing. I have used them numerous times for plumbing and am aware they also offer HVAC and the sewer pipe lining service. The most recent experience I had was yesterday. I called in a panic indicating I had a water leak somewhere in the house and it was coming down into my basement. They were reassuring and fit me into their busy schedule. Once they came, they stayed until they could isolate the leak in the walls and fix it. They were prompt, courteous and friendly. They used troubleshooting to minimizing cutting drywall to find the leak and used dropcloth to minimize the dust from cutting the drywall. They cleaned up their mess such that you couldn't tell on the carpet that they had been there. They fixed the leak with a better pipe than we had to ensure we would not have problems in the future. They explained their warranty if we had any problems. They provided input to our questions on how to best handle the wet drywall and carpet, and were incredibly cost effective on price. I can vouch that they have high integrity from my numerous dealings with them. I highly recommend Vessels Plumbing.