
- Country: USA
- State: Kentucky
- City: Lexington
- Address: 1092 Duval St # 140, Lexington, KY 40515, USA
- Store
We had a kitchen faucet and a toilet that needed repair. Ben, the Lile Plumber was exactly on time and was very professional, knowledgeable and courteous. Ben tried several different procedures to fix the faucet in order to save us money, but the reality was soon obvious that it needed to be replaced due to its age. I expected, like most plumbers, he would have to leave and go purchase a new faucet or worse need to reschedule another call. To my surprise, I found Lile Plumbing maintains a number of new faucets on their truck and he was able to install it quickly. Same with the replacement parts for the toilet. Very Impressive! I would recommend Lile Plumbing to anyone in need of plumbing problems. I had not used Lile before and chose them based upon the huge positive reviews they have received. Their website depicting their client experiences is totally accurate, our experience was fully positive as others have stated,
Kevin made an effort to squeeze in an outside faucet repair on a day that I'd be able to be home from work. Very easy to work with and accommodating. I really appreciate it. A little more expensive than some estimates over the phone, but maybe there was more work to do than what I was being quoted and more importantly he was able to work with my schedule. Will work with them again!!
Lile did a great job! They came out to our house in less than a few hours. Kevin was great and even sent a thank you card and doggie gift afterward. Top notch service!
Kevin was terrific. I needed a new water heater and some faucet repairs and Kevin was pleasant, fast, and very efficient. I called on a Thursday and got an appointment for next Tuesday. Lile ended up calling the very next morning (Friday) and told me they could come out right away so I didn't have to go the weekend with hot water. I felt Kevin explained things very well and their prices are very fair. I will use Lile again.
Our tech, Kevin, did a great job of advising us what would be the best modifications for poor drainage in our house. He was also honest about the immediate needs versus ones that could wait. The job was done in a timely manner and we signed up for the partnership plan. Can't recommend highly enough!