Kerry's Plumbing

After calling and successfully setting an appointment for Tuesday, I spent the day off work waiting to hear back from them. I finally heard back on Friday at 430pm from an extremely rude woman. She would not let me talk, constantly trying to excuse their behavior. After not being able to get a word in, I had to decline service and end the extremely rude phone call. She then proceeded to call me back many times, even going so far as to call me from different numbers, trying to verbally berate me for being rude, as if their entire behavior from start to finish wasn't a complete disrespect of my time and good will. I would steer clear of this mess.

We had a great experience with Kerry and his son. Kerry himself came out to our home (for no charge) to give us a recommendation on a clogged kitchen sink. He then sent his son to fix the problem that same day. Kerry's fixed the issue that another plumbing company said could ONLY be solved by replacing 30 ft of pipes (which would require ripping out my drywall). Kerry's fixed the problem at minimal cost and without ripping apart my house! The other company wanted to charge me $1000 (for the same service I received from Kerry's) or $2800 to replace my pipes (which was completely unnecessary!). Will definitely use Kerry's again if we have any problems in the future!

Meh....I called and left a message to have work done. I had to call back the next day as my call was never returned. That should have been a good indicator of what to expect. I setup up the time to have the work done. They were on time and very polite. I had a pressure regulator and an expansion tank added to my water heater. The work done was very sloppy. The soldered joints looked like they had not been fluxed and a day later were leaking. I could have saved myself 400 dollars and done it myself for this level of workmanship. Not to mention the solder that covered my walls, floor, and water heater. I called their "emergency" number due to having to shut the main off. Four hours later I was called back and given excuses as to why it took so long. I will say that they at least came out and fixed it within an hour of returning my call. I asked the owner to come out and take a look at how novice the work was completed, to which he said he would.....still waiting as of 2 months later and have not heard from him since. My payment check sure did clear the bank quick though. I would not recommend them to anyone. I spend the extra money and call Drexlers or Jarboes in the future.

Great same day service my water heater went out . And a few hours later had a brand new one installed will not EVER call ANYBODY else

I am so impressed with the quality of work that Kerry's demonstrated. I wish I had gotten the names of the 2 guys who came in and worked with such professionalism. Their work ethic was impeccable. They cleaned up not only the area of the water heater, but also worked to clean off our driveway where the water sediment left an unsightly mess. I will definitely recommend Kerry's Plumbing. Thanks guys.