24/7 Plumbing & Water Systems

Water heater kept tripping breaker off. They went and said I would need a whole new water heater. I decide to wait. I drive to Phoenix (3 hour drive) to take a look at the water heater. I notice the power connections are not connected properly. I still go ahead and check the heating element, thermostat and connections on the inside with multimeter (don't consider myself even a handyman so don't know the proper names). I see nothing wrong, so I turn down the temperature to 120-125, and connect to power wires tightly...........water heater working like a champ! According to tenant, plumber only checked the power wires going to the water heater (which were loose when I arrived) and turned on/off the breaker. Sad, I was planning on keeping this company permanent for my houses. Everyone makes mistakes, but this mistake could have cost me over $1200

I can't speak to the actual service you may receive, because I paid $437.50 for no service at all. I had 247 plumbing come out and give me an estimate for a hot water heater repair/replacement. I had three other companies come out and give me an estimate. 247 was the lowest, so at the time I decided to proceed with them. The representative that I spoke to on the phone stated that their cost would be going up soon so I should lock in the lower cost. That required a $437.50 deposit so I provided my credit card information and they processed the transaction. I live in another state and wanted to be on the premises for the replacement, so I let them know that I would inform them at a later date to schedule the replacement. After scheduling the replacement appointment, upon my arrival in Arizona I was perusing some paperwork from the purchase of the house just under a year ago. Included was a one year warranty that I had completely forgotten. I contacted the home warranty company and they were able to replace the unit for the cost of a service call and a small deductible. I contacted 247 to cancel the service. That was over five weeks ago and we'll over a dozen phone calls, still no refund. Update: sometime early this year (2018), the company did finally make it right after I issued a complaint with both my credit card company and the Better Business Bureau.

Mark and his company were recommended by a friend; called Mark and he was able to schedule the repair work for the next day (Monday). Danny called to let me know he was on his way for our morning appointment which I appreciated. Price was reasonable, not like some of the bigger plumbing names in the business, and the work looked great when finished. I would recommend this company and Mark to anyone who asked for a good, reasonably priced plumber.

Do not use this company. They are scamming customers by coming in to do plumbing work. Once the work is done they state you have water damage and they advise you to use a certain company. They will come out and stat you have lots of water damage, files an insurance claim and will not come back to do the work. We have never been able to use the garbage disposal and been without a useable kitchen since September 12th. 247 plumbing got paid to put in a garbage disposal we cant use. DONT DO BUSINESS WITH THIS COMPANY!!!

I would highly recommend 24/7 to anyone that needs a plumber. I had a major leak under the slab of my house. A big leak, 105k gallons in 30 days. I needed it fixed asap. I got three quotes and 24/7 gave the best quote and provided next day service for this big job. The plumbers were professional, on time, and did a great job. I'll use them again for all my plumbing projects.