Tom Drexler Plumbing, Air & Electric

Today I had two technicians from Drexler Plumbing at my home, Chuck T. arrived first to fix a leaky faucet and Alvin C. arrived shortly thereafter to conduct a Spring Tune-Up on the A/C. I could not have been any more pleased with their professionalism, courtesy and friendliness. They both were extremely helpful and offered me the best ways possible to get the best deal for the reasonable amount of money spent. They appeared respectful of each other and worked together to assist me. I live in the home of my son/daughter, who are career military. Being an older adult, they were patient with me, explained things and offered available options thoroughly and gave me the time to think through, write down and make the best decision. They explained the charge BEFORE performing the work so there were no surprises. When I have the Winter Tune-Up for the furnace, I will ask for Alvin to return and when I schedule my Plumbing inspection, I will ask for Chuck to return. So grateful for the apparent competence, team performance, friendly attitude and carefulness of both these two men from Drexler, which has been coming into this home for many years. Plumbing Technician Chuck T. returned to complete work from the Plumbing Assessment. As has been my brief history with Chuck and long term history with the Tom Drexler business, all guaranteed services were completed professionally, competently, timely and humanely. I suggested Chuck and Tom Drexler to my friend who just purchased a home in Southern Indiana. I was glad to know that they service that area also. I highly encouraged my friend to request Chuck as her technician. Thanks again Chuck for being a friendly, caring and competent human being with great skills!

Michael was very good at his job. He took his time to observe and fix the issues that I wanted done. Very personable. He did an excellent job cleaning up too. Definitely will ask for him again.

I was familiar with Tom Drexler from their advertisements on WHAS radio and their support of The University Of Louisville Athletics. When I has a clogged drain I called them and they promptly sent out Randy, a competent technician who went quickly to work. Randy was courteous and took the time to explain all the options available to me. The drain was quickly cleared and the work area was left perfectly clean. The cost was extremely reasonable and I would not hesitate to call them again. Thanks Randy!

Adam K came in to do a check on my AC. He did a very diligent job. When he was done he explained all my options and also informed us that we will need to replace the unit soon. It is 14 years old. Again another fine job by the staff at Tom Drexler, and very appreciated.

Matthew came in & diagnosed the issue with our hot water heater...ON TIME! He took the time to answer all of our questions & address our concerns. He scheduled an appointment for the following day to replace our water heater. He was very personable & professional. We are VERY satisfied with his work and professionalism. We'll use Tom Drexler again & hopefully Matthew will be out tech next time.