
- Country: USA
- State: Kentucky
- City: Glasgow
- Address: 1330 New Salem Rd, Glasgow, KY 42141, USA
- Store
- Monday: 7:00 AM – 4:00 PM
- Tuesday: 7:00 AM – 4:00 PM
- Wednesday: 7:00 AM – 4:00 PM
- Thursday: 7:00 AM – 4:00 PM
- Friday: 7:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
I will say they are fast about coming out but i will also say,they was only at my house for 5 minutes with the clean out machine and charged me 385.00!!!!! I understand a business has to make money but charging that kinda price for that amount of time is unbelievable and I wouldn't suggest this company for anything and I told the lady that when she called for payment!!!!!! INSANE PRICED!!!!!!
Whoever answers the phone is the rudest person I’ve ever had the displeasure of talking to, and they leave without verifying that everything is in good working order. Sometimes forgetting to even fix everything they were called to do.
I realize everyone's situation is different, however, I was in a dire situation with a main drain line/septic tank issue. I called Botts and explained the issue and we discussed scheduling an appt. in a couple of days. It turned out that a truck was in the area and would stop by just to take a look to see what would be needed for the repair. It was at the end of the business day for them as they were on there way back in to go home. After looking at the problem, I was told they would be back in 20 mins. to fix my problem and get things working again for me and my family. To me that says something about someone's character and pride in their business. From my experience I would highly recommend.
Plumber unnecessarily replaced working parts on a new toilet to fix a clog. Charged $148 to manually snake a toilet.
We have used Bott's services for years and they are prompt and do excellent work. I would recommend them for any plumbing you need done