
- Country: USA
- State: Kansas
- City: Shawnee
- Address: 9011 W 51st St, Merriam, KS 66203, USA
- Store
- Monday: 7:00 AM – 5:00 PM
- Tuesday: 7:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 5:00 PM
- Thursday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
This business did well initially but they were unable to complete their work until I had my siding replaced. Now that I've done so they won't answer their phone or return my calls. I have a half finished job just waiting. I guess they don't want the work.
Matt responded quickly to my message and came over same day. Super nice. Very professional. Checked my issue thoroughly. Very impressed. Would definitely recommend and use again.
Always honest, always helpful, always on time. Explains things very well and why things need to be fixed a certain way OR what doesn't need to be fixed (to save $). Great company!
I had an issue with the icemaker and water dispenser on my refrigerator and the repairman determined that it was the water line. So I called Fratzel Plumbing and they were able to send Hunter out the next day. He analyzed the problem, explained what it was, and fixed it immediately. I was very impressed with his knowledge, courtesy, friendliness, and treatment of me as a customer and as a person. I also had him check my garbage disposal as it was vibrating and making a lot of noise. I did have to replace it, but the process was so easy. We determined which one I wanted, scheduled an appointment for the next week. Hunter arrived at the scheduled time and completed the work quickly and efficiently. I am a senior citizen and I was very pleased with what was charged to do all of the work. They did not try to gauge me (as I have had a very well known plumbing company do previously). Fratzel Plumbing will be my ‘go to’ plumber from now on and I highly recommend their excellent service. Thankful for companies like Fratzel!
Matt has literally saved us thousands of dollars. He's a very honest and trustworthy man!