
- Country: USA
- State: Arizona
- City: Tucson
- Address: 5450 N Camino De La Tierra Suite #4, Tucson, AZ 85705, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
From the very first visit to last day of installation of the new unit. Strongbuilt has been great! We loved the service we received with them! Josh is a great and honest guy. We felt very comfortable with his recommendation in buying a new unit. He immediately provided us with a portable unit he had in his truck. The installation crew was professional and respected all my wishes. Installation took longer than expected and they had to come back a second day. But it was definitely NOT their fault. They ran into some issues that delayed the process. The guys worked really hard in the Arizona heat. Did not take any breaks! I highly recommend Strongbuilt they are very professional and efficient!
We were very happy with our plumbing experience with Strongbuilt Plumbing! Our initial call was a consultation about water temperature and then we planned a project to provide a solution. Our technician, Edward (Eddie C.), really delivered. He told me what kind of solution he would recommend (in our case, getting hot/cold water to its desired temperature more quickly in the remote areas of the home), installed exactly what he said he would, and it resolved our issue completely and provided some additional upgrade in the process. Edward really knows what he’s doing, we are really happy with the work, and with Strongbuilt overall. They were easy to work with in scheduling, the technician let me know when he was on his way, and they resolved our issue and upgraded some things in the process, all at a reasonable price.
From the initial call, to the diagnostic inspection, and the review of options both Jolene and Joshua were courteous and professional. Everything was explained clearly and several options were discussed and we were able to choose the best option without be pressured or "upsold". I will recommend them to family and friends! Update: Installation techs Jeff, Eddie and another gentleman were awesome during the installation again taking great care to explain the process as it went while also ensuring flooring, walls, ceiling and roof were protected from damage. I also appreciated Laura's follow-up call. So happy I chose this Company! A week later I had a couple plumbing issues so I called Strongbuilt and once again they didn't disappoint. Mitch was great.
Mitch and Strongbuilt Plumbing did a great job. Called when he was running late. Protected my floors with booties and a mat on the next visit when it was raining. Explained everything so I could understand what was needed. Changed out hardware as quoted. I do have a reservation about the hardware installed, but Mitch assures me he will correct any issues that arise. Can't ask for more than that! Thanks so much Mitch!
Thank you Strongbuilt for a great experience. When our air went out on the weekend they were amazing in getting right out to us to check to see what was going on. After finding out that we needed a new system Brent and Michael were so helpful. Brent sat down and went over all of our options and discussed every single one of them. He took time with us in making a decision and was very personable. Once we decided on the direction we were going they got us scheduled right away. The installers were amazing as well. Jeff, Eddie and Karl did a great job getting us up and running again and went over how the system works. They said call us if we have any questions at all! Brent then came out to confirm that everything was up to their standard. We would highly recommend this company. The customer service and work was great!