
- Country: USA
- State: Indiana
- City: Elkhart
- Address: 3611 Cassopolis St, Elkhart, IN 46514, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I submitted a service request using the online form on the website. I received a call in under two hours and was informed that a representative was in my area and could be there in the afternoon. They arrived in about an hour. The representative assessed the problem and it was looking like we needed a new pump. However, the representative continued to investigate and found an easier (and much cheaper!) solution. The problem was solved in the space of five hours. I would recommend A&R to anyone with septic issues. The response was incredibly fast and the integrity was superb. If I ever need such services again, I will not hesitate to call them!
Had problems with a grinder pump in very cold temps. They came out the same day and got it running again and informed us a replacement will be needed, but go ahead and run that one to failure and they will have a replacement researched and come up with quotes as our system is a unique set up. A few weeks later it failed and they made it out the same day, which was again very cold and installed the new one. Very prompt, fair, and knowledgeable service. I would definitely recommend.
I had emergency where my septic was backing up into my basement on a Sunday evening. I called and spoke with Jacob. He was very helpful and had a guy out within 2 2 hours. Sam came to pump the tank and he was quick, very nice, and so helpful. It's not every day that you have a wonderful experience with a company but these guys were awesome and made a very stressful situation more than manageable. And the price was affordable. Especially for being after hours and a Sunday.
Being a ex-electrical service tech myself it was heartening to have a qualified, friendly person to repair the problem I had. His knowledge and demeanor are top knoch. I will definitely recommend your company in ever asked.