
- Country: USA
- State: Indiana
- City: Evansville
- Address: 812 Waggoner Ave, Evansville, IN 47713, USA
- Store
- Monday: 8:00 AM – 4:00 PM
- Tuesday: 8:00 AM – 4:00 PM
- Wednesday: 8:00 AM – 4:00 PM
- Thursday: 8:00 AM – 4:00 PM
- Friday: 8:00 AM – 4:00 PM
- Saturday: 8:00 AM – 12:00 PM
- Sunday: Closed
We hired them to come and clean out our drains because our basement was backing up. They cleaned the drains. They really did do that but left an awful mess And tore up my back bricked patio with a huge hole and then just left it. I have had to save my cat and several other things from this whole waiting for them to come fillet which they never have and now I can’t get anybody on the phone they Are always busy and will return my call within the hour but never do
Tom and/or his Assistant are very responsive to phone calls even on weekends.
They replaced our main coming into our house. They left the trenches open as well as busting open the sidewalk. We called and asked if this is normal. They told us they "Don't do landscaping". Ok. I covered they pipe with dirt and fix the sidewalk. A year later our pipe is freezing outside not allowing us to get water inside. I called, Tom called me back. Before I could even get to the problem, I had described the trench being left open. He immediately called me liar. He said that wasn't his policy. I said that may be true but that's what happened. I found tom to be completely unreasonable and unwilling to help. He asked if I took pictures and without pictures I have no proof. Other then the frozen pipe, the scar in our yard, over a thousand dollar reciept, the repaired sidewalk, This comment, and satisfaction of knowing that we will never be unsatisfied with his work again because we will never use him again. P.S. I will gladly reevaluate my post after a couple of days depending how my concern is handled. So, if you don't see an amended post, then expect this type of service from this company.