Decatur Hardware & Indianapolis Supply Co

5 reviews
  • Country: USA
  • State: Indiana
  • City: Indianapolis
  • Address: 4450 Mann Rd, Indianapolis, IN 46221, USA
  • Store
Phone number
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5 Review(s)
Henry Murray
07.06.2019

Great place to shop. guy has everything.

Tyson Domer
07.03.2019

A lifesaver for the DIY HVAC repair crowd - one of the few places that will sell OEM and replacement HVAC parts to the public. Open Saturday and Sunday. Prices are high, no returns.

Riz Forrester
18.03.2019

Lots of hard to find items, and convenient.

Lisa Dorsett
11.06.2018

This place is as shady as they come. Our church had them to come out and quote a job for replacing our air conditioner that had quit. We were quoted a price and a 3 day time frame for the job to be completed. They were to begin on a Monday. No air conditioning by Friday and the guy had stopped working completely on Wednesday. We were not notified that the man had stopped working due to a special part that needed to be made. We had to call to find out this information, the guy working nor the owner even had the courtesy to call and inform us, we found out by calling them. By Wednesday of the next week, still no further work and no air conditioning. We had to call AGAIN to try to find out why we were not being informed of the progress, 2 weeks later and why was it taking so long. I was the one that called and ask a simple question of why were not informed because the congregation had begun to ask what was wrong. I spoke to the owner. I have never been yelled at so much or spoken so rudely to in my life. He said he did not owe an explanation and the part was not in and that was it. I had no right asking him about why the job had been sitting for 2 weeks with us not knowing why! Not the way a real business on the up and up is run in my experience. They finally contracted out the job to get it done last week. This week my husband found it not running again and the church hot. My husband checked and the wiring had came loose and overheated the other connectors until the were burnt up. My husband has had to go in and fix their mistakes and sloppy work after paying them the full amount, even with the job over 2 weeks past due. Please dont ever use this place for anything. The workers have no idea what they are doing and the owners is just as bad along with being the rudest most horrible person to try to speak with. He needs to get out of the business, like yesterday! Stay away!!

bob peterbuilt
10.12.2014

Steve Couch is a flashy ripoff artist. Went to buy a blower motor and not only was he extremely overpriced compared to Granger but he tried to slide in a no return contract while he pretended to talk on the phone. What kind of business does not back up the products they sell with at least a 30 day warranty? BUYER BEWARE.

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