Peterman Heating, Cooling & Plumbing Inc.

Called the Lafayette Peterman office Approximately 10:30 AM needing to replace a leaking water heater. At 11:08 Austin arrived with helper. They checked the unit out and prepared an estimate, I gave the OK. They went to get the Heater as they did not have the size I decided on in the van. At 1:30 the job was done. No mess, no fuss. I was impressed that they went to check the water meter to insure there were no leaks between the Street and the new shut off they put in the house. Being on a slab, it is good to know there are no leaks under foot. Indicates that leaving you in good condition and unlikely to require further service is a top priority with them.

As happy as one can be having to replace a heating and cooling system! Honestly, all of the employees that we had any interaction with were knowledgeable, helpful, accommodating, polite, and very respectful of us and our property. They discussed everything with us beginning with diagnosis through completion. They were willing to explain everything to us. Looking forward to our continuous relationship with the Peterman company.

From start to finish I was so satisfied with how I was treated. Such friendly people and they definately know what they are doing. I had to get a brand new central air unit and they were prompt to get my problem fixed. Being a member with them is worth it! Thank you guys again, so much!!!

Andrew & Nick arrived right on time this morning to install our new Bryant AC unit. Both men were very cordial and attentive to their work, while continually making themselves immediately available for all of my questions. Once the job was finished and they had cleaned up their work areas, they covered all the information pertaining to the new unit & thermostat while sharing their business cards, encouraging my call with any future questions or troubleshooting. Very thorough! I will refer family, friends & acquaintances to Peterman’s as well as your dedicated employees Andrew & Nick. Great work!!!

Great crew! Very polite and professional. Clean work and very thorough. Made sure we understood everything about our new system.