Roto-Rooter Plumbing & Water Cleanup

Ultimately discovered a cracked sewer pipe under the foundation that needed to be excavated and repaired. Service was very prompt in showing up on a Sunday and diagnosed the issue quickly. Repair work was scheduled for the next day (a holiday), also very convenient, and generally was quick to get things working again all things considered. Only negative I have is the price is probably a bit high. Being in a bind and given the timing, we didn't have a chance to shop around, but generally we are very happy in that it was taken care of quickly and over a Sunday and holiday.

Roberto (Tech 2138) did an AMAZING job. Quick, clean, thorough. Explained options, costs and benefits. Found the right pump at the right price. Fit my needs exactly. No overselling. Just honest to goodness customer service. Highly recommended!

Among the frustration of finding our sump pump died, leaving our finished basement with hundreds of gallons of water. We knew we were under heavy storm warnings and more damage was yet to come. They had Howard Dispatched to us, within 2 hours. He was amazingly helpful. Respectful to our home. Explained EVERYTHING. Made sure it was fully repaired, and was able to guide us towards restoration options as well as explaining how the new sump pump worked. Made sure I had the warranty information, and honestly- was not only efficient, but was aware of the stress and remained very patient with my questions, concerns and anxiety over the failure. New sump pump is getting a work out tonight, if Howard hadn't been here today, our basement would be under water tomorrow for sure. If you find yourself in a dire situation, RotoRooter does more than just rooting these days- and Howard 4285# Will make sure your basement stays dry.

We had a sump pump installed by technician Steve (#5225). As promised, the office kept us informed as to when we could expect Steve. Steve showed up as promised and proceeded to evaluate our situation. After we determined that a new sump pump was required, Steve quickly provided a reasonable quote for installation and proceeded to complete the installation within the estimated time. He was professional and provided great service. The whole experience was easy. We have used Roto-Rooter for many years and will continue to call them for all our plumbing needs.

I needed my garbage disposal repaired. Turns out, needed a new one. Kelly (2771) did a great job. He arrived when he said he would, and worked fast. He was also pretty patient with all my questions. Great service and easy to make an appointment online.