- Country: USA
- State: Illinois
- City: Wauconda
- Address: 1540 N Old Rand Rd, Wauconda, IL 60084, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
ABFP contacted me when I was due for service and offered better pricing then my current vendor. I said ok, let's do it. I was impressed with how prompt, courteous, and professional the tech was. Five thumbs up as long as they don't start raising prices.
During the last polar vortex we had major damage from a pipe freezing and cracking. I called the company I normally used only to find they wouldn't even return calls. I called American Backflow and not only did they fix the leak... they also replaced my alarm panel that was damaged. Great customer service!
I’ve been working with ABFP for more than 2 years now and I am totally happy with their inspections and other kinds of service. I like the fact they remind you when it’s time to check all the fire systems, it gets complicated working with 5 different contractors.
Be careful with these people. They are a very sleezy company. I won't give my story because I don't want them to retaliate. Use these people at your own risk!
These guys really are cheapskates. Poor quality parts, poor quality techs. The owner doesn’t know much about his field, and relies on a small group of undertrained field techs. They repeatedly sent people out to fix my alarm, and eventually charged me an insane amount of money to just replace it. Use at your own risk
