Blue Line Plumbing & Water Services

I have not been this happy in a long time. The last few plumbers I have hired left me so disappointed that I was beginning to think it was a bad industry. (Overcharging, poor service, incomplete work, bad work, lousy attitude, leaving work area dirty, causing damage, etc.). But, today I needed to call a plumber again, so . . . off to Google to search for one in my area. I decided to call Blue Line because they were close and had decent reviews. So, I was hopeful. Best phone call I could have made! First of all, someone actually answered the phone when I called (bonus points!). Then, he was able to come out same day (Double bonus points!). But the real five star service was in Tom's professional and efficient service which was delivered with a pleasant and courteous demeanor. He fixed my toilet and my sink (which were the two reasons I needed him to come out), and then he checked my tub while he was there (which benefited from his tender loving care). He took his time to make sure everything was running correctly before leaving and he did everything for a fair price. (He even put everything back under the sink!) I'm just amazed across the board. Truly, this is a five star service in an industry that seems to be seriously lacking. I plan on telling all of my family and friends in the neighborhood. Thank you, Tom!!

Tom is a great plumber to work with, my company used his services several times in the past and we are going to work with him on upcoming projects. Highly recommend!

Tom and Peter provide very good service. They were here very quickly and started right away. My basement was flooding from a broken pipe and they did excellent work in repairing it. They had to move the laundry machines and sink, but cleaned and put everything back in place. Very respectful to the building itself. Would highly recommend!

Called a few times they answer then hang up. .update he called me back and explained that my number was coming up on caller ID as scam likely can’t blame him for not answering. Very nice guy took the time out to make sure everything got straightened out thanks 5 stars for being polite

I highly recommend Tom's services. I had a leaking water heater in my home and he stopped by immediately after my phone call to assess the situation. He replaced a broken water heater and spent time on some smaller projects around the house. I will definitely use his services going forward as I've been frustrated with the lack of responsiveness from some of the other plumbing firms (including the original installer!).