
- Country: USA
- State: Illinois
- City: Dolton
- Address: 718 Engle St, Dolton, IL 60419, USA
- Store
- Monday: 8:00 AM – 4:00 PM
- Tuesday: 8:00 AM – 4:00 PM
- Wednesday: 8:00 AM – 4:00 PM
- Thursday: 8:00 AM – 4:00 PM
- Friday: 8:00 AM – 4:00 PM
- Saturday: 8:00 AM – 2:00 PM
- Sunday: Closed
Only one person came out to rod out my basement. He was unable to do the job because he was by hisself so he made up a reason saying my pipes underground were all cracked and that my basement would not be able to be rodded out. So he packed up his equipment and said I owed him $100, and that’s the best he could do because he came out. I paid him he left I called a different plumber and they came right out (I wish I could remember that company’s name, I’ll update with the name later). Once this plumber got to my house, this time it was 3 guys, he said it wouldn’t be no problem. He also said if he can’t get it done I won’t owe anything. He was not at my house but maybe 30 minutes and was done. No more water in the basement. Included in that 30 minutes he cleaned his equipment also and was gone. I know to call them first every time after. Ivanhoe Plumbing is definitely unprofessional and rude.
Ivanhoe service man that I have talked to was very rude, didn't finish listening to my problem... Told me what only thing that he was going to do and hung up on me.. this rating is a 0 out of 5... I won't EVER CALL THEM AGAIN... IF THEY WERE THE LAST PLUMBERS ON EARTH.
My family was referred to them by a property manager and we've been using them ever since. The most recent repair was for a main drain. Joe was quick to fix the problem and recommended ideas to prevent future issues. Job done right the first time. Thanks guys