Berwyn Western Plumbing and Heating Company

Just wanted to give a very much deserving thank you to Mike and everyone at Berwyn Western. My wife and I were referred to Berwyn Western by a few friends and we couldn't be happier with our decision. Their plumber Mike was a true professional. He was on time, polite, and he was able to quickly pull and reset our leaking toilet. He also took the time to explain to myself how things like this can happen and ways to avoid future leaks in the plumbing of our house. Thank you again to both Mike and Bewryn Western, we will 100% refer anyone and everyone to Berwyn Western for all of their plumbing and heating needs!!

Mike took the time to install my water heater during the polar vortex. 2 other companies wouldn’t even return my call. He was super nice and went out of his way to finish the job. Took away all the garbage and wore booties to keep our carpet clean from snow and debris... would highly recommend this company! Came thru when we really needed the service

A/c was on the fritz, so I called and they showed up as fast as they can, replaced whatever the thing a mig gig was called. up and running in less than 2 hours. Great team. Thanks!!

I would give more than 5 ⭐️ . Our heat went out during the super bowl. Of course we started to panic as cold air started flowing in through the vents. We googled companies closer to us in oak park and left message hoping to make an appointment for Monday morning. Berwyn-Western was the company that installed our furnace and the number was on the magnet in our basement so we called them last and left a voicemail. They were the ONLY company to call us back. They made sure to get to us first thing bc our house was at 40F. Mary is a throw back to customer service that no one expects anymore. Dave checked out the furnace and hurried to get the motor we needed. Our heat was restored by late afternoon. Today opening my mail we received a handwritten note from Mary with our recipets. They’re the best!

Well our original furnance had completely died. So we called up berwyn western since they helped us with the water heater. Well the guy they sent out made the claim that the furnace he was installing was the right one for the house. Next year we had them come out to fix the new furnace they installed. Same guy and he now tells us he under estimated the size of furnace we needed. So we asked what he could do. And he and the company said there was nothing they can do. Now we can't afford to replace the damn furnance were stuck with and our house is constantly in the cooler temps because of this company m do not trust them they won't help you and leave you stuck with a furnace that isn't proper for your house. We just had our new furnace guy come and he even said we got screwed over by who ever installed it. And this is about 8 years later after the furnace. Or house never had the same quality of heart that we were used to. And since my room is in the basement this year even with the addition of a space heater(which we bought the next year after the new furnace was installed) i couldn't get the temperature above 40. So think before you use berwyn western.