Captain Rooter Emergency Plumbers Chicago

Amazing!!!! Not only did Captain Rooter clear out my root infestation that every other company couldn’t do and said that I need a clean out installation and dig up my yard cause the cutter opening was to small and couldn’t clear out line ! Then the Captain Came out and suggested that hydro jetting would clear out line and the roots and I wouldn’t have to dig up anything , So... ok. Let see if this is true , long be hold 2 hours later clean as a whistle they showed me with the camera before and after I was impressed and saved me Thousands on top of that !!!! The real deal hydro jetting saved the day!!! you learn something new every day thanks guys!!

The location in Lyons did a hydro jetting in June, my condo flooded again in July. I called six times for emergency service, nobody showed up. I spoke to the owner he said he would charge me if they came out. Not only did I have to pay someone else, but I had to pay for a very costly cleanup.

if i could give ZERO stars i would. plumber came in to check a leak, said it was a contractor/ tile seal issue- referred me to a contractor. contractor came in and replaced tile and re grouted our floor for 2k, 3 days later the leak is back, had to call another plumber and pay another 700 for work that could of been done the first time around if this company had of sent a competent worker. we paid 2000 for work that didnt need to be DONE.

We hired captain rooter to help our family during a winter freeze in February. It was the only plumber who wasn't completely booked, and it appears that was for good reason. Joel and Jesse managed to solve the problem after several days of golden time and causing tremendous damage to the walls and floor to gain access. The entire time we were trying to be upsold to buy water heaters etc which was unwelcome when they were struggling to fix the problem. Due to the huge price tag they quoted our insurance and the other contractors who came to fix the damage to the walls and floors were quite unimpressed with the quality of work. Additionally, after informing them that the work they did caused both our outdoor hoses to stop working Joel gave us a run around and after two scheduled appointments nobody showed up. Steer clear of this business. I shudder when I see one of their trucks knowing that another home owner is probably being taken advantage of.

Horrible service! We paid almost 5K to fix a sewer problem and we are still having issues. Do yourself a favor and find someone else. Don’t waste your time.