
- Country: USA
- State: Illinois
- City: Joliet
- Address: 521 Oak Leaf Ct A, Joliet, IL 60436, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Bob and the Omega team are wonderful! We've needed both scheduled construction service and emergency service and each time they have delivered high quality service and work. They WILL make sure it's all working great in a very timely manner and reasonable prices. Always great to work with since they value their customers and take good care of them. No question, you should call them.
Last week I accidentally dropped an expensive heirloom ring down my bathroom drain. Obviously panicked, I called my regular plumber who unfortunately did not have someone available to help me. They suggested calling Omega Plumbing, and I’m so glad I did! Brenda answered the phone and promised to call back when she found one of their plumbers. Within a half hour, she had called back and said she’d send out Pete, who had finished for the day, but was willing to come back out to assist me. He arrived quickly, was polite and professional, and within 10 minutes had retrieved my precious ring! I then called Brenda back and scheduled a repair to fix the drain plug (the reason for the original problem). Today Pat arrived, and again he was polite and very professional. He realized I needed a specialized part and promptly went to find it. I would heartily recommend the kind and professional folks at Omega Plumbing!
The Omega Plumbing team is amazing!!! We’ve had the opportunity to work with them in repair, new construction and commercial situations. The quality of employees, their knowledge and work are all top notch! I would recommend them 100%!!
Amazing company and amazing people. When our landlord wouldn’t send out anyone for a hot water leak, I called Omega and they came out quite a distance immediately. Super nice, super professional, and after having to deal with a bad landlord a total stress relief to be dealing with someone who would take the time to give us great service!!!! I’d recommend them to anyone!!!!
Contacted Omega at 9:00 am, was told someone would call me back. Two hours later- no call. Called once again, was told from 2:00-3:00 pm - at 3:30 still no show or call. I Contacted them once again and was told running late. I was okay with the running late, but asked to give me an estimate on time so I’m not wasting my time waiting. I was then asked if, “I was going to pay today.” Not sure why that was asked since it was my first time calling this place. Was that going to matter in getting them out there sooner? I understand businesses getting busy- but be honest so you have the opportunity to look for another Plumber instead of wasting all day waiting. At 4:00 O’clock still no plumber and told Bob to forget it - I was not wasting my time waiting any longer. If a business can’t provide a courtesy call for running late and then once you call they are upset with you for not waiting- I can only imagine the service. I moved on and decided not to wait.