Bailey Sewer & Water

Oh my gosh. AMAZING. Our basement was flooding and the pump shut down, we called them and 15 minutes later their they were!!!!! The two gentlemen were very very nice and patient and didn’t charge us!!!!!

Great all around service and really were very fast and friendly. Would definitely recommend to anyone.àà

Always a safe choice

Same day, exceptional service! Thanks to Caleb who did the work and was awesome! They were fast, professional, efficient and havent had a problem since. Highly reccommend them!!!

Hired them for a sewer line inspection in a home we are working towards purchasing, in Edwardsville. We had a good experience with them overall and would hire them again. Pros: -the workers seemed very honest and were nice and polite and happy to answer any questions -it was definitely not a "rush job" - there were roots in the line and they tried their best to break through; were unable to do so but inspected the other side of the line. Even though it took more than an hour to take care of this all, and there were actually 3 guys there (they had another job in the neighborhood afterwards) the bill was the same as quoted on the phone -I asked for an off-the-cuff inspection of the interior plumbing of the house - one of them did so, and provided a lot of useful feedback about the state of the plumbing (no additional charge) -they are contractors and can do large and small jobs - hence I went with a line inspection for a home purchase from them, so I could get cost estimates of any work needs done -woman on the phone was polite and helpful in answering questions Cons: -the communication could be improved on the phone - I had to call them twice to get the job scheduled, and no one confirmed with me that it was scheduled until my realtor contacted me -this is not the cheapest place to get the sewer line inspection - it is possible to get for cheaper from another reputable sewer line inspector; for me it was worth the extra money to have a contractor do the inspection so I could get cost estimates for any needed repairs right away (note: I did not try to negotiate a cheaper cost - could have been worth a try) Note: These are real folks, from Granite, not part of some corporation with lots of requirements on appearance and such. one of the guys who was very nice and helpful and a good communicator, had a lot of tats and a generally "rough" look to him. This did not detract from the experience, at all