Complete Appliance HVAC Parts

My warranty company contracted with Complete HVAC and the tech came out. He was friendly, however he did not complete the job he was contracted to complete. My air is not cooling my house so the tech went directly to the air conditioning unit at the back of my house. He said the unit needs freon. He added 2 lbs of freon but neglected to mention that if that amount of freon needs to be added, there is a leak. He never checked my basement to see if there was a leak. I have had to talk to several other people to diagnose the problem. When I called back, I was told my air ducts needed to be cleaned. Did that, to no avail, air not working. Called my warranty company again, Complete HVAC was called and apparently they are swamped and can't come back out until Wednesday. Oh, I called 2 days ago and have yet to receive a call from them. When I tried to all, no one ever answered. I am totally dissatisfied...I paid for the service, but didn't receive what I paid for. I DO NOT recommend this company. We are in the middle of a heat and my house is just as hot as it is outside. All this has happened in a matter of 1 week and 4 days

This company does not deserve a single star even. This people don't know what their doing. They are rude, incopetent and useless, they left marks all over the wall, the thermostat, scrapped the furnace walls. They came out to my house to repair the air compresor outside, which they did, but, the person working on this left a leakeage by the compresor, causing the freon to obviously go to waste. They were supposed to be out here to check the system between 1-3 today , well....I had tocall their number because no one show up. There is this woman who answered the phone telling me that my case/claim is close and that they are not coming out. I never knew that dealing with ignorant, unprofessional companies can be such a headache. Now the insurance is also giving me different the round arounds. Please do not allowed this company to service your AC at all, they will make things worse, hire proffesionals who know what they do. The guy stated to live the AC running for a day or so to "see the performance" I shut the damn AC because all I was doing was wasting Electricity...What a waste of $275.00 for service fees, yet no AC. Pay someone who know their field not some apprentice company.

Its not longer there.