217, Inc.

We had a couple of breaks in our main sewer line. 217 came in with one of the lowest, if not the lowest estimate to make the repair. The thing about the process for giving the estimate that stood out to me was that 217 took the time to investigate the issues on their own, come up with their recommendations based on their findings, and give a very detailed (the most detailed that I received) estimate. I felt much more comfortable with this process than with other companies that gave estimates based on the information I relayed through very limited subject knowledge. While the project was unable to start immediately due to a variety of reasons including other jobs, weather, and a holiday, 217 was in contact with me throughout the scheduling process, and even sent someone out free of charge to clear our line until it could be repaired. I have no doubt that if our issue were more emergent than what it was (we were able to use all of our facilities throughout the process) they would have gotten in more quickly. While the repair took place, I could tell that Jared and his team were very knowledgeable about the work they were completing. They were incredibly thorough and communicative throughout, even when unexpected issues arose. When an issue came up that required input and investigation from the city and the city's utilities, I felt that 217 (Jared and team) helped me navigate the process and advocated for us when necessary. (Side note, I am also very pleased with the city's response to the unexpected issue). 217 went above and beyond throughout this project. Overall, we have been extremely happy with 217 from the beginning to end of this unexpected project. We will absolutely be contacting them for future planned and unplanned projects!

My home was built in 1975 and is ductless. The prior owners only ever had window style air conditioners that they installed in the walls of various rooms. I decided on ductless air conditioners to replace these window style ones that were outdated, all different brands and styles and a couple were leaking no matter what fix we applied. I called 217 Inc. and they got me on the schedule straight away for a consult. I agreed to a 2-split system on one side of the house and a 4-split system on the other, due to how the rooms are arranged in the house. They offer zero percent financing, but I preferred to pay in full so they broke the one big job into two so I could pay for each side at the time it was installed. I had no troubles getting on their calendar for any phase of the job. They worked with the electrician on my behalf, which was also great since I work full-time and do not have much time to make or take calls outside of work-related ones. I now have the first half of my house completed with modern, energy efficient, ductless A/C and it is just in time for what is typically our hottest time of the year, here. When I got home from work the day of the install, there was no leftover mess from the work done, and the house was very cold while it was boiling outside, which felt great. I plan to have the second half completed as soon as possible. I am very pleased with the whole experience I have had with 217 Inc.

We truly enjoyed our experience having 217 put in our new central air system. Timely getting back to us with a reasonable estimate and getting started/completed with the install. Very friendly and the system works great for our needs. Thanks so much!

They have always been very quick to come out and solve any issue I have. Pat Shea has been out to my house a few times and he's very respectful and knowledgeable and takes the time to explain it to me. I would highly recommend them.- Mike

Very professional, considerate of the house (put on footies without asking and took them off appropriately). Worked efficiently and took the extra step to make sure the sink installation was just right. Excellent work and would recommend to anyone.