A Plumber In 1 Hour Company

Had a great experience! My sink started leaking the same week that we had those -50 temperatures. I did not have a frozen pipe so I was calling all the plumbing companies they all told me that I was not a priority because they had too many customers who had frozen pipes. When I called Plumber In 1 Hour they listened to me and made my problem a priority even with all of the emergencies going on. They came out within the hour and Julian was great. He diagnosed the problem and told me that my faucet was broken and old and I needed to replace it. He ran out to get me a new faucet and when I called him after he had left to tell him that I wanted to upgrade from what I had he was very nice and gave me some suggestions. I decided what brand I wanted and he picked out something beautiful for me. He installed the faucet nicely and he also made sure to keep the area dry even though I did not have a lot of paper towel at my house at the time. Overall Julian was great and Plumber in 1 Hour really does what the name states as they were there within the hour. Highly Recommend!

Excellent service! Had a frozen pipe that burst in recent Polat Vortex (-50 F Wind Chill). Called A P and had a plumber in my house within the hour. Fixed pipe at a very reasonable price (no gimmick emergency-fee). Will recommend for any job!

Same day service, they did a great job with a competitive price. I will use them again. They kept in contact during the whole process and followed up when the job was done. a great local company

Excellent job Julian 1 hour plumber I would recommend to all my friends very professional knowledgeable . I had a hot water heater installed he came on time they did the job professionally and quick he was in and out and priced very reasonably

Unlicensed / Uninsured Company Beware! this Company is neither licensed nor insured. This has been confirmed by IDPH (Illinois Department of Public Health), who oversees and regulates Plumbing Companies in IL. We had hired A Plumber in 1 Hour Company to unclog our kitchen drain pipe. It was the first time we had done this. During the process, it appears that a connecting PVC piece that is part of the drain, was cracked by the hard impact of the blades/cutter. After a few months, we started noticing a damp smell in the basement (which is finished), when I noticed the ceiling was bowing in our pantry, under the extended exposure to water leakage and I immediately removed the drywall and framing, which had begun to mold. The next day I called the plumbing company. They sent the same repairman who cleaned the drain, to come back and assess the problem. Later that day I got a call from their office, telling me that the drain pipe repair would cost $460-$480, NOT including the re-framing, re-drywalling and painting. They told me that they have a 90 day warranty (although their website says up to 4 years on ALL work and that they Stand Behind Their Work ALL the way). I then stated that regardless of the length of the warranty, the damage was done at time of the repair. The pipe did not break as a result of neglect or another cause. But rather, it took a while for the water to make its way slowly through the ceiling and be noticed. At no point we’ve had any water or moisture in the basement. When they refused to take ownership of the problem and fix the damages, I asked them for the name of their General Liability Insurance Company. They told me that they did not have that information, but they will get back to me. Since then, I had left them voice mails and sent them follow-up emails. They have not responded. I had then reached to IDPH, the office of Lisa Madigan and they sent them a letter to respond. I am now in contact with authorities, including IL Commerce Commission to get this Company to fix the damage (approx. $1,500-$2,500 in repairs) and hopefully to get them to stop operating, until they are fully licensed and insured. When looking for a Plumbing Company, - do yourself a favor and ask them for proof of license and insurance before you hire. You will be glad you did.