
- Country: USA
- State: Illinois
- City: Elburn
- Address: 210 E North St, Elburn, IL 60119, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
The guys from Herra were great! They arrived right on time, worked all day, checked the furnace and A/C systems before they left, explained everything to me and even cleaned up all the areas affected. We will need to replace our water heater at some point, and we will be sure to have Herra do the work. Great job!
I had a great experience with J&R Herra's staff. Jay was able to work my service order in even though it was short notice. The service tech Colton was very professional and was able to fix my home ac problem on the spot. The pricing was cheaper than I expected, so it was a great experience all the way around.
Placed a call at 7:20am on a chilly Saturday morning and Dennis promptly showed up around 9am. He was quick to assess the situation, replaced the blower motor on the old fuel oil furnace and got it up and running in no time at all! Very professional, courteous, and explained everything about what he did and future suggestions. We would highly recommend JR Herra As they have proven their professionalism in the business throughout many years with this old Farmhouse. Thank you!
Great service and great response. Furnace starting acting up and from first call the response showed concern and understanding. Was immediately transferred to Jay to schedule service and in less than 10 minutes from the initial call Dennis was at the door. Quickly figured out the issue, great explanation, fair price and given age of my system set up fair price for ongoing maintenance. Less than 90 minutes from initial call we again had heat. Great service. Highly recommend.
I have been a customer of Herra for 4 years and had multiple HVAC jobs on my commercial properties completed. I have always found them to be fair priced and to do an excellent job. They are reliable and always get the job done without me needing to stand over them. Jay has always worked with me to make sure I am completely satisfied! Thanks again guys, I'm sure we'll talk soon.