- Country: USA
- State: Illinois
- City: Rockford
- Address: 2415 20th St, Rockford, IL 61104, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Had a problem with a shower valve. Called them up and they came. Told me they were too busy to fix it as it was a big job and that it would be four weeks before they could get to it. Advised me to see if someone else could fix it. I did. Two months later I get a bill from them for $125. The person was there for less than 10 minutes, took a few pictures, called his manager and then told me they were too booked to get it done. I tried settling with them - offered to give them half. They sent me to collections. Not an honorable company to do business with.
Aaron did a great job, Fast, Friendly and Convenient. Was really impressed with his customer service and skill. Would highly recommend.
Furnace is running again so that's good but I was told that the blower module I needed replaced had to be ordered and then programmed which made me think it was a specialty part, and why it was going to cost over $1000. However, once I said yes to fixing it, one was brought to my house in 15 minutes and was in a sealed up box . Feel a little taken advantage of to be honest. But hey, you need your furnace to run so what are you supposed to do....
Our go-to plumbers. Competitive pricing. Knowledgeable. Always friendly and willing to explain how things work. They give us peace of mind that a job is done properly, the first time.
Top notch service from these guys! I had a soiree at my house (which has 8 acres, two ponds and an hour away from Rockford) and I had had terrible service from a competitor (I didn't know Pearson's did mosquito spray) and I was completely under the gun for getting a spray before the party. I saw their ad on a billboard on Perryville and wrote down their name. It took one phone call and they were at my house in less than 48 hours. Their technician was great, did an awesome job and the mosquito population was night and day difference for my party. We've never had our land sprayed before and it made a HUGE difference so look forward to making this a regular thing. Thank you guys for being so accomodating!
