
- Country: USA
- State: Illinois
- City: La Grange
- Address: 512 South La Grange Road, La Grange, IL 60525, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Called them to fix a leaky outdoor faucet and leaky bathroom sink faucet. Plumber came and said “Just replace the whole sink”. He didn’t try to fix any of it. Next the outdoor faucet. He tied to open the faucet and tore the copper pipe inside the wall. He said he’d need to tear out the wall to get at the pipe and they don’t repair drywall, so he’d leave a hole in my wall and charge me more. He capped the pipe and asked me to pay him. I said, not only was nothing fixed, now I have a non functional outdoor faucet with a broken copper pipe inside my wall! I don’t think I should pay for that. He ran out in a huff and didn’t leave any paperwork. They sent out another guy and he was much more attentive but wasn’t able to fix anything. They said they’d talk to a manager and call me back. It’s been over a week and nothing. I count recommend this company. The people seem nice but I am worse now than I was before they came.
I thought I'd take a moment to give credit where credit is due. Lately, there has been a lot of rain and flooding in the Chicago land area, and the recent rain took a toll on my home. I started getting water in the basement and went into immediate panic. I called Chicago Plumbing Experts and Alberto came out within an hour. He was very friendly and thorough. My sump pump had gone out; and luckily he had a couple in his work truck. He replaced my sump pump which now has a battery backup on it. He also helped me clean up my awful mess. I will definitely call them next time I have any plumbing or sewer problem.
When i was visiting my parents in Chicago,one of the pipes in bathroom burst in the middle of night and I was very worried for the damage the leak may cause. I phoned the emergency line of Plumbing Experts and they were able to attend within the hour. Thank you guys for that wonderful job.
So last week I stayed with my grandmother in Chicago. During my first night stay, I noticed she had towels and bowls managing leaks in the basement. She claimed that plumbers were just too expensive and they rarely fix the problem. I asked if she would let me try to find someone and she agreed. Not only did the Chicago Plumbing Experts work with my grandmothers financial situations, but they also updated her plumbing system to avoid further leaks. We are eternally grateful for using the Chicago Plumbing Experts!