Four Seasons Heating, Air Conditioning, Plumbing, & Electric

I scheduled a replacement of both hour air conditioner and furnace two weeks in advance with our salesman. The salesman was very knowledgeable on the product and did a wonderful job listening to what our needs were, great salesman! The date came for the installation and the initial tech. team showed up on time, unfortunately according to the technician the helper was unable to participate in the installation so he needed to bring him back to the office and find another helper. They left around 8:30, didn't hear a thing until I reached out to find out when they planned on returning. At 1:30 I decided I'd had enough, nobody from the organization had the courtesy to call or inquire as to the developments. I cancelled the order. I'm not sure what the issues are within the organization but if these issues exist at the customer facing level, it's only a matter of time. They need to address their phone system as well, I was put on hold a number of times for a significant period and finally hung up. Customer service has got to be a priority. Show a little passion for your job. If not for the salesmen I'd honestly rate them a 1, but because he was very good, I'd give it a two.

Very courteous and professional! As a senior citizen, I can say how refreshing it was to have a thoughtful technician come to service my air conditioner. Thanks again Terrance for your thorough service and your consideration for the floors in my home by covering your soaking feet during the rain downpour while you were here. Thanks Four Seasons another great on time service call .

I have been using Four Seasons for nine years. They are honest, professional and always courteous. I trust them! The young man who came to tune up my air conditioner today was wonderful. Cyrus came during the designated time frame and efficiently did his job. So polite and highly professional. Four Seasons always has the best service technicians!

We are more than happy with the service provided by Four Seasons Starting with customer service , there is always quick response to call made for servicing. The entire staff is cheerful, courteous, and so very professional. The repairman are clean, and considerate on every level. The evaluation and options are immediate and helpful We have used this service several times now, and always with satisfactory results. We are so grateful for Four Seasons!

Post advertisement made my decision with coupons much easier. Four Seasons Associate technician was very polite and respectful. Easily pleasant to communicate with required minimum questions. Today was a very 90 temperature heated day . Gentleman worked the furnace, central air conditioning unit and checked out households vents. Overall , great job.. I’m sorry I forgot the technician name. Hope