Roto-Rooter Plumbing & Water Cleanup

My experience today with Roto-Rooter was exceptional. While it was unfortunate that I had a main sewer line back - up, I couldn't be more pleased with the quality of service I received from the technician (#2624) who responded. He was professional, courteous and had a pleasant personality. He took the time to explain service options available to me but allowed me to decide. He also took time to explain future options for me to consider. This level of customer service (very personable) is difficult to find in today's service field. I'm also happy to say that my main sewer line is flowing free. Job well done!

I called early in the morning and was told I’d have someone that afternoon. A few hours later, I got a call from Chad saying that they were super backed up and couldn’t come. I explained that it was an emergency since we had someone coming to watch our pets while we were out of town the next day and, despite my likely less than friendly tone, Chad was able to find someone to come do the job. The two gentlemen that came, Raymond and Brandon, were great. They came out at the end of a long day to fix my garbage disposal and were so patient and kind. I am super appreciative. They did a great job. I strongly recommend them.

We had an appointment set up for service that would occur by l 1pm. To our surprise the serviceman called about 930am on his way, which was great. Glenn Roeder #4588 was ready to tackle our situation. I explained what the problem has been and what we thought might help. He listened then told us what would be entailed and the price for what he was going to do. His information was thorough and honest. He worked efficiently with good communication skills.We would recommend him and your company to others with no hesitation. Job was successfully completed to our satisfaction. No problems.

My experience was wonderful. Service technician Reggie Taylor 5212 was outstanding. He informed us with everything he was doing, he was respectable and made sure job was done great. I’m happy for a job greatly done. Keep up the great work

Could not be happier with the service we received. They had someone at our house in less than 2 hours after calling without extra charge like most other companies. The techs. Glenn & Brett were very nice and kept us informed on everything they were doing. Would not hesitate to recommend Roto-Rooter to anyone.