
- Country: USA
- State: Illinois
- City: Sparta
- Address: 7060 IL-4, Sparta, IL 62286, USA
- Store
- Monday: 8:00 AM – 4:00 PM
- Tuesday: 8:00 AM – 4:00 PM
- Wednesday: 8:00 AM – 4:00 PM
- Thursday: 8:00 AM – 4:00 PM
- Friday: 8:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
Kudos to Sean and team. Our water heater went out. Placed a call to Libby and in no time, Sean and his workers were here to replace and install a new one. Much appreciated! Highly recommend.
If I could give a zero I would. DO NOT USE THEM. Very poor Service. I set up an appointment for between 8-9 am. I was called at 8:45 by the secretary that they were unable to come out until the afternoon. I had taken off work to meet them. They said that since I stated that my husband would be available all day they decided that they could do a different job first. I had yelled at the secretary for this and that they needed to pay my wages for taking off. My husband called them at 4 when they were still not there and they stated that they were not coming since I yelled at the secretary. If they would have done what they promised, I wouldn't have been upset. No Management or Business skills. I'm surprised they are still in business!
Awesome customer service and polite staff!
PSI and his team are always hard working, polite and on time! - can't ask for more than that - as everyone knows when anything pertaining to water/sewer/clogged pipes happens its never at a good time - but Shawn Jones and his crew make it right as fast as possible and gets you back up and running as fast as possible.
We recently have had the opportunity to use Shawn and his company when building a new shop for our business. The service and quality of work was topnotch. Shawn and Jason kept the communication lines open and made sure that the timelines during the job were met and the work was high quality. For anyone looking for plumbing services I would recommend PSI. They are intent on serving the customer.