
- Country: USA
- State: Illinois
- City: Oswego
- Address: 114 Kirkland Cir, Oswego, IL 60543, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Our 18 year old AC finally stopped working and we were in the market for a new AC. We submitted an inquiry late Sunday night and received a call from John Beery first thing Monday morning. He came out the same day and set expectations of when they could be out to install. They followed through on those expectations, arriving at the time stated, and remained extremely communicative throughout the process. We couldn't be happier with the team John sent out to do the work. He even checked up on the work personally. We now have a new American Standard AC that evenly cools the entire house. We also have a new HVAC company!
We have called Beery for help with maintaining and repairing furnace and AC for almost 10 years, so they were a natural choice for replacing the aged furnace and AC at the same time. Melody got us set up with an estimate appointment with John who did a great job of explaining our options, pointed out two issues with the existing ductwork that we could fix to improve airflow, and giving realistic timelines on how replacement would go. Gave us a totally reasonable price too. Dan and Phil came out on the scheduled date to take old equipment away and install new equipment as well as reconfigure ductwork. Wow what a difference! The new furnace, AC, and reconfigured ductwork has dramatically improved airflow in the house! Great experience, and we appreciate the efforts of everyone involved.
So I have used Beery’s services in the past and was very satisfied. But now I’m fed up. Called you guys three times asking for someone to call me back so I can get an estimate and never recieved a call. It takes, what five mins to talk to someone??? I will not recommend you guys to anyone since you apparently don’t want my business.. What a joke..
I don't usually post a review but feel that I need to. My air went out a few weeks ago during a really hot weekend and Beery came to the rescue. Air went out on Saturday and they came at noon on Monday to replace the whole system. On time and took a lot less time than anticipated. Would definitely use them again.
We recently had our furnace go out during an abnormally cold April. John and team not only responded promptly (on a Saturday), but they also provided a very upfront and honest evaluation of the issue which helped me be able to make the decision to replace the furnace. John himself was at my house on Sunday to go over the options and help me make the right choice for my family and I. Then, two highly trained and personable technicians were on site the next morning to replace my furnace. I couldn't have been happier with the service from beginning to end and the level of professionalism and honesty was second to none. I will be a Beery customer for life!