Babb Service Company, LLC, Also, Radon and Mold testing and mitigation, Crawlspace Encapsulate

We are very grateful for Jerry Babb's help! Babb's remediated mold for the previous owner of our home right before we purchased it and I noticed months later that some mold still remained; Jerry and his crew came out and remediated it and even treated the wood framing with a special sealer, that was not in the original contact, all at no charge, and again, we weren't even the people who signed the contract with Babb's! They stood behind their work. There have also been a number of times I've called Jerry with questions regarding our hvac, electrical, a small leak in our crawl space, etc and he's always very informative and loves sharing his knowledge. He's very experienced with many years in the trades and his insight has honestly saved us thousands $$$. At one point he suggested a very inexpensive, yet reliable solution to eliminate a small leak in our crawl space, and made mention that he didn't want us to have to spend money we didn't need to on a much more expensive solution (sump pump), especially considering my fiance' and I were about to get married. I feel Jerry is a very good, genuine man and grateful to have met him.

Waited all day for an electrician only for Babb's to say they had no record of our call. Do not recommend.

Owner ‘talked around’ everything. This was after being left on hold for 10 minutes. Refused to service radon system installed because the BBB was mentioned. The fan is going bad (making horrible noise) after only 2 years and is under warranty. When the poor google reviews were mentioned, owner stated ‘do you think I care about our google reviews?’....well obviously not. I did not have a choice as this was the ‘company’ the previous owner chose to install the radon system. Owner also mentioned she had been a ‘reputable’ business for a long time and already made her money. BBB will also be contacted. Look elsewhere before using Babb. If I could give ZERO stars I would!!!

Gas leak in my home this morning, they were quick to respond and to get here. Shortly after, they were able to pin point where the gas leak was (something the gas company couldn’t do while they were here first) , very friendly team from the receptionist to the owner! Thank you ????

Emailed “Jerry” as the Cities 92.9 ads exhort me to do. That was June 21. Never heard back. It’s now Aug 18. Still needing my three jobs done at some point, I filled out a web form at Mike Williams today and got a call within 5 minutes.