Mike Williams Plumbing, Heating, & Air Conditioning

5 reviews
  • Country: USA
  • State: Illinois
  • City: Springfield
  • Address: 3225 E Clear Lake Ave, Springfield, IL 62702, USA
  • Store
Phone number
Working hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
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5 Review(s)
Shannon Bull
26.07.2019

Curtis Was my technician. He was knowledgeable and explained everything thing to me. I’ve heard so many negative issues about this company. They came out to my residence the same day that my air started to not work. Freon was needed to recharge the central air. The E.P.A. has placed regulations on the Freon to stop production by year 2020. Because of that issue, Freon has increased. They got in and fixed what was wrong, and didn’t rip me off when they came out for the furnace inspection. Thank you for being patient and explaining issues to me, as I was skeptical because of all the negative things I heard. Curtis was great! We even found out what year my hot water heater was! Thank you for such great service! Shannon

Jesse Mintun
08.08.2019

I switched from a local company to Mike Williams because I was looking for service. I am less concerned about price. That said, I have not noticed a two fold increase in my prices. Every technician and representative I heave dealt with has been nothing but professional. Yesterday Lamar came to our house for the first time. We want him every time! Polite, professional, knowledgeable. I don't know how you keep finding your employees, but keep doing it. I can't tell you how much customer service means to us. I do know your company has the best of the best. Thank you.

Kate
23.07.2019

I love this organization!! From scheduling to work completion, everyone was very professional yet friendly. I appreciate the bio they send you prior to the technician arrival. Very through and concise with explanations and billing. Highly recommend Mike Williams!

Matthew Clark
10.05.2019

Got our new furnace and AC from them. Best experience ever. The staff who came to our home are some of the best in the business. I was happily surprised by the level of customer service we have gotten from the office staff to sales to the installers and techs. I can say every person who has called or come to our home always takes time to ensure we understand everything and patiently answer all of our questions. Greg came by yesterday to do our seasonal checkup and helped cement our reasons for using Mike William's. If you're wanting clean, professional work then this is the place to come to. I recommend them to everyone.

Cindy Hanauer
26.06.2019

Trent did a great job! He was very thorough, professional and knowledgeable. He is a very friendly young man, with a sense of humor and warm disposition. He seems to enjoy his work and gave me educational suggestions of repair or replacement to look for in the future. Good job!

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