
- Country: USA
- State: Idaho
- City: Caldwell
- Address: 212 Evans St, Caldwell, ID 83605, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
We are so pleased we called Right Now Heating and Air Conditioning when our air conditioner/furnace needed replaced. Their quality of work, and professionalism is fantastic. Specifically, the workers kept all areas in which they worked spotless! They even looked around for screws in the garage and driveway when they finished. They were friendly, efficient and organized. We checked around and found their price to be excellent. We definitely recommend the men in the pink trucks! Right Now Heating and Air Conditioning.
May 2019 I spent $4515 getting a new AC unit installed. As of yesterday it has been working just fine. Last night I came home and noticed my thermostat reading at 75 degrees and it is set at 72. The air was blowing through the vents but no cold air. Then the fan outside quit working and no air was blowing through. Had a technician come out this morning and charged me $238 for a part he said was bad. I explained this unit is brand new, but he said it wasn't part of the AC unit and so it is a separate fee. After installing the part he did a full inspection. I came back after work and noticed the same issue was happening. Thermostat was now reading at 76, no cold air and the fan outside wasn't moving. I was upset I had the same situation even after being charged for this part. I called and they had someone come out again. Two technicians and one was Ali-R. I explained the situation. They were friendly and helpful. Checked out the unit but couldn't find a problem. They then explained that the part I was charged wasn't necessary. So they credited me back $92 for the part I was given and installed one outside at no additional charge. They said the value was $400.00. I want to give this company a 5 star experience as I do believe they mean well but I just feel frustrated. I do appreciate their efforts to make it right. The technicians who came out this evening helped smooth it out and one of them named Ali told me if anything happens to call him on his cell this evening and leave it running so he could come out and take a look. If tomorrow it doesn't work I will call the office again. As I am writing this review it appears all is well.
ALL OF THE ABOVE! Very quick service. They were able to replace our system the next morning. Their people were very courteous and professional and explained everything they were doing. Would recommend them for their quality of work.
Had a new air conditioning unit installed and the service was very fast. Both the salesperson/consultant who came out and the techs who did the installation were knowledgeable (about the AC unit), polite and fast. Unit works wonderfully. Only thing keeping it from being a 5 star review was the salesperson was not able to give me much information about the financing- the range of interest rates that he quoted me was off (he told me it was probably 6-7% and when I finally got a hold of the financial company servicing the loan it was over 9%)
We were dealing with a 68 degree temps in our home in the winter to try and keep the heating bill under $200 and 83 degrees in the summer because the previous cooling system just couldn't handle the size of our home. We invested in ductless heating/air this summer and are kicking ourselves for not doing it sooner. The men that worked with us were all very knowledgeable about the systems, friendly, quick, and treated every part of our home inside and out with respect. They even removed our old swamp cooler and demolished our old stand and hauled it all away for us. We loved that they came for a consultation and did all the work out in Mountain Home without charging us an extra travel/service fee. They are military friendly which was an added bonus for us.