Thomas Brothers Plumbing

Had them out to investigate a leak coming from the upstairs down to the basement. They identified the leak but refused to fix it. In the process of looking in the ceiling to find the leak the lazy plumber put a massive dent in the top of our dryer. Apparently he couldn't be bothered to use a ladder or ask for a step stool. Since he didn't tell us he made the dent I called to complain, I was passed off to his manager Justin. After calling twice and being given the run around I will be forced to go to the BBB . What an awful company. Would not recommend to anybody.

Used Thomas brothers today for a big clog we had in our kitchen sink. It was a tough clog but our plumber did a great job. He even answered all of my 4 and 2 year olds questions and treated us all like family. It was a wonderful experience and he fixed everything in a timely manner!

I had a super awesome experience today, I had a frozen pipe, and was treated super respectabley and he had the repair done in less than 1/2 hour! I definitely will recommend this business!

Technician was knowledgeable of what American Home Shield would cover. While AHS didn't cover the maitenance I needed the technician still fixed a few other plumbing problems and gave me pointers on how I could do the maintenance myself. Super helpful and worked with me to fix these problems! One star off for phone service, I almost didn't go with these guys based off of how blunt and unfriendly sounding they were on the phone. Glad I stuck with it though, very satisfied with the work done!

It Terrifies me that I allowed these tweakers in my house with my family, while I was out of town for work. my wife realized there had been a leak under one of our sinks. I called them they sent out a tech. I got a bill for $410 to “fix a copper pipe leak quote. Seems steep but I paid it by check. The following week I was gone my wife and family had no hot water. And they would not answer her calls. I canceled the check Under the stipulations the job had not been completed yet.. And woke up to a text from Justin the manager. Calling me a “MFer” after being called all kinds of names and threatened. I drove down to his office which he then said he would call the police if I did not leave.