
- Country: USA
- State: Iowa
- City: West Des Moines
- Address: 245 Railroad Ave, West Des Moines, IA 50265, USA
- Store
- Monday: 7:30 AM – 6:00 PM
- Tuesday: 7:30 AM – 6:00 PM
- Wednesday: 7:30 AM – 6:00 PM
- Thursday: 7:30 AM – 6:00 PM
- Friday: 7:30 AM – 6:00 PM
- Saturday: 8:00 AM – 4:00 PM
- Sunday: 8:00 AM – 4:00 PM
New review 2019: Today Matthew came out and installed a new water heater. He was punctual and did an excellent job in providing the estimate and answering all my questions. He took great care with my property. He was very friendly and professional. 5 stars! Prior Review: Brad W showed up when expected. He was friendly, pleasant, and explained his process. He was thorough and did a great job of cleaning up. A very nice experience.
Holt came out to our home to check our air conditioning unit that was making a strange noise. The appointment was scheduled for 1:30 and they arrived promptly. James and Garrett were the service technicians and conducted themselves very professionally. They were knowledgeable and took care of the issue. They went above and beyond and I would highly recommend them
Holt has great customer service! Everyone is always clean and friendly. Brad did a great job recently checking out our a/c unit. He explained what he had done and wasn’t pushy with updating our 15 year old unit.
Great experience with Holt and their tech, Trent! We had previously had a quote from another company that tried to tack on a bunch of extra "issues" to the tune of 9x what Holt quoted us, when all we needed a simple hot water line and sink fix. Holt/Trent was honest and clear with what we needed! Spoke right to the problem and fixed it in a timely manner. Very glad we found them and would call again if the need arises!
Dave was our service technician and he did an awesome job at figuring out where our leaking problem was coming from. After cutting into the ceiling it was determined that the pipes were fine. Then it was on to the toilet upstairs. Sure enough it was the toilet seal. Dave got that replaced and we’re good! He was wonderful to work with and I wouldn’t hesitate to contact Holt and Dave again. Dave & Kevin we’re our service technicians on July 5th replacing a toilet & installing new bathroom faucets. They both were efficient, courteous and skilled at what they do. They were a pleasure to work with. I would not hesitate to contact Holt again for my plumbing needs.