A company with great integrity. I called late morning with a plumbing issue and was promised someone would come that same day to repair the problem. Unexpectedly, the business had a rather busy day and the day's repairs had taken longer than anticipated. Around 4:45pm, I received a call from a 5 Star employee who immediately apologized for the delay and stated that he would be willing to rush over to take care of my problem and regardless of the time of the service call and the length of the call, I would not be charged extra for an after hours job!! They easily could've called to reschedule for the next day, making me wait with my plumbing disaster, or charged me extra for an overtime fee, but they didn't! He got to my home, fixed the problem within 20 minutes and the price was right!! HIGHLY RECOMMEND THIS COMPANY for going above and beyond for their customers instead of making my life miserable even if for only one more day.
Very professional and reasonably priced.
Within an hour of my phone call to fix a leak from my jet tub a technician was at my home. His work was effecient, he was knowledgable and the price was right!. In addition to this, I addressed another minor plumbing issue in the main bath and he fixed it. Excellent in my eyes. Thanks to 5 Star for a job well done.
5-Star Plumbing exceeded my expectations! When we had an issue, they gave high quality repairs, and also made sure to explain to me as the customer what was going on so I never felt in the dark about the situation. I have not found another place that left me feeling this relaxed in the fate of my plumbing needs!
I have used 5 Star Plumbing for multiple plumbing issues in my home over the last few years. I have had leaks, clogs, you name it! Each time I call with an issue 5 Star is very prompt in sending someone to my home to resolve the issue. Each and every employee I have interacted with has been extremely friendly and helpful. I highly recommend 5 Star Plumbing.
