
- Country: USA
- State: Iowa
- City: Cedar Rapids
- Address: 1100 H Ave NE, Cedar Rapids, IA 52402, USA
- Store
- Monday: 8:00 AM – 4:30 PM
- Tuesday: 8:00 AM – 4:30 PM
- Wednesday: 8:00 AM – 4:30 PM
- Thursday: 8:00 AM – 4:30 PM
- Friday: 8:00 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
Great service and pricing from bid to execution. We had a major plumbing issue: corroded cast iron pipes under our cement floor in basement. Our upstairs kitchen sink was un-usable. Valenta took care of everything. Kevin was awesome. He kept up informed along the way (as he busted up cement, pulled the old pipes, verified the efficacy of the remaining pipe as intact and replaced broken pipes with PVC and poured cement) He was done in one day (a helper came). They were polite, professional and tidy. So happy to have our sink back. Thank you.
I interacted with 2 people and my husband with the actual tech. Everybody was friendly. Work was done well under the quoted 3-4 hours (maybe 1 1/2hours it was done). Ran a gas line from the plugged off end in basement to kitchen where new stove getting put in. My 2 complaints, I was quoted $500 for a 3-4 hours job, was still charged $500 for a 1 1/2 job. But my biggest was my husband works nights, we were told 9:30 to 10 am they would be there but didn't show up until a little after 1pm. Not even a courtesy call saying something came up and we will be later. Hubs called at 10:30 to check in and they told him another half hour. He waited until 11 and still nobody. He eventually caught a catnap but not any real sleep. I understand that things happen but atleast give a call explaining the situation. Will I try again with our next plumbing/heating needs, yes but now I know I will have to plan on a day off just in case.
Could not be happier! The plumber knew what the problem was right away and fixed it in less than a hour. The problem was a broken energy saving device on the hot water heater. He fixed it right away . And with a GOOD ATTITUDE.
Valenta was able to respond to my request for quote quickly with accurate and reliable information. Not only that, they were able to get me in for service and installation the very next day in a timeline that worked around my work schedule. Jeff was the installation guy, and he did great and gave me the quick tutorial on how the water heater works (how to adjust the heat, the button if the pilot light goes out, etc). I recommend this company as their service is great.
Valenta installed the plumbing for my new tile shower. Lance had a great attitude, great knowledge, and great work ethic. Great Job!