- Country: USA
- State: Arkansas
- City: Fort Smith
- Address: 1900 N O St, Fort Smith, AR 72901, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
My experience with Blaylock was not a good one to say the least. My girlfriend and I just recently bought a home and moved in the last couple weeks. Combing 2 homes and a storage unit has caused a mess in the house with boxes and trash bags everywhere. We called blaylock and they said they'd send a technician out. We were at the store so our teenage son let them in to look at it. By the time we got home a few minutes later they were gone but had told our son the unit was froze up and had to thaw so they disconnected it and said they would return the following day. I got a call shortly after saying they wouldn't be able to come back and I asked if there was a reason why she replied "yes, we won't be coming back" and hung up. This morning I called Mountain Air out of Roland. The receptionist, Tasha was super friendly on the phone and very understanding of the situation. She said she'd have a technician call. Less than 10 minutes later the technician called and said he'd be out within a half hour...this was all before 8 am. The guy came out and was super friendly and was fully understanding of our messy house. He went well above and beyond to get our unit going again. He didn't look down on us or treat us like we were 2nd class citizens like Blaylock did. DONT CALL BLAYLOCK UNLESS YOU WANT TO BE TREATED LIKE POOR WHITE TRASH!!! Save yourself the hassle and call MOUNTAIN AIR!!! We will never use anyone else again.
Great company for plumbing and Hvac.
We gave specifics about our issue and they spent three days diagnosing and unseating all the toilets, snaking the whole house, only to find the issue right where we told them it was. $1500 later, hole in the back deck, and all toilets leaking. Now, a month later and we have the same problem. Sent a note with my payment but never heard back. Beware.
They had the best price in town and their service was amazing. Blaylock quoted half the price that Mr.Rooter quoted. The gentlemen that came to do the job were super friendly and did not seem to mind my two year old who wanted to get in on the project. They will be my go to plumber company in the future.
If you want quality this is the place.
