ARS / Rescue Rooter Atlanta (PL)

I’d like to recognize Micah and his associate Zane for the excellent plumbing services at my home yesterday morning. As sometimes happens, unforeseen Issues come up that can alarm and irritate the consumer. I can honestly say I didn’t handle it gracefully… but Mica and Zane showed incredible professionalism, respect, understanding and empathy. They made a trip for additional supplies and completed the job quickly and efficiently. There’s a new sink that looks fabulous and the new plumbing configuration is first class. They even went over and above and replaced the dishwasher connection. I appreciate their expertise and the time they took to educate me on the brand and it’s care. When you contact ARS Rescue Rooter I recommend you ask for the Micah and Zane team… They were simply the best!

After looking Around at several companies, this one was able to fix our faucet! Other companies said we needed to replace sinks and countertops. It wasn’t an easy fix, but Tomas was exceptional. He was customer service friendly, respectful of my home and the people in it at the time the service was happening, And left his work area cleaner than it was when he started. Thank you! We will be calling this company again and hoping that we can request Tomas for all of our future plumbing needs!

This company does a fine, thorough job making sure your plumbing needs are met. I want to give an appreciation shout out to Mr. Zane Bay, who not only answered all of my questions, but ensured me everything would alright. He is friendly but professional, and ultimately the reason I would recommend this company to others.

Tomas was absolutely amazing. Showed up at 10am and didn’t leave until everything was perfect. He installed plumbing for three bathroom vanities and a kitchen sink and did a great job. When there was a snag with our kitchen drain, he explained exactly how it needed to be fixed and did an awesome job putting everything together. Would highly highly recommend!!

We were visited by Ruben after requesting a quote through Home Depot's website for a new HVAC system. Ruben was nice and thorough and gave us a couple of different size options for our new system. The price, mind you is extremely high, however, the financing option through Home Depot's Home Loans softened the blow with monthly payments. Ruben stated that if we went with the higher priced system we would receive a rebate of $800! (documented on the estimate). The installation went okay with just a couple of mistakes - wrong thermostat installed, and wrong size return vent. They said they would come back to fix it, but after a few days we had to call and schedule them to come back out. Fast forward and I received a rebate in the mail of $250. I spoke with Morow with ARS several times about receiving the incorrect rebate amount but I never have received a call back with a resolution. Therefore I would NOT recommend ARS as they obviously use the bait and switch tactic and make false promises. Shame on Home Depot as well.