
- Country: USA
- State: Georgia
- City: Marietta
- Address: 2171 Kingston Ct B, Marietta, GA 30067, USA
- Store
Terrible people. Ordered hot water heater on Thursday set for it to be delivered on Saturday but called an hour after the set time frame of 12-4 said they wouldn’t get to it. Set for Sunday morning 8 to 12 called at 11 said they wouldn’t be able to get to me within the time frame said I was still on the schedule. Waited 2 hours and called again they said he might be there all day. I’m no going to wait 2 years for a hot water. Home Depot shouldn’t deal with them.
I requested a quote to install a Home Depot Water heater; I would buy the water heater and surge tanks. Your quote was roughly double that of the plumber we eventually contracted with. It was my assumption that Home Depot and ARS offered this product and service as a convenience to the customer. I saved nearly $500 using a traditional plumbing contractor. This reflects poorly on both ARS and Home Depot.