Hero Septic

Our septic tank backed up at 4pm on a Friday afternoon. After calling around, Hero was the 10th company we contacted due to the other companies not being able to service on the same day. Rodney and Andrew were very courteous over the phone and were out within the hour to our home. They did a great job and only dug up the needed space. They did the task in a timely manner. We highly recommend them and the company based on customer service, quality and pricing. We appreciate y’all helping us out on such short notice! Thank you

My experience with Hero Septic went from good, to questionable, to great. First the good - My septic tank backed up last night so we couldn't use any water in the house. A previous customer of Hero's referred me to them. I called, they were sympathetic to my issue and made an appointment for 2-3:00 PM the next afternoon. Now for the questionable - At 4:45 PM I begin calling to get an ETA because no on has shown up. By 5:30 PM I wrote them off and called another company. I get a call back before 6:00 PM apologizing for not contacting me earlier to tell me they were stuck on a very tough job, but would head my way when they finished. They actually called again when they were on their way. Not wanting to go another night without water I decided to let them. The situation ended great because they genuinely cared about inconveniencing me, recognized they made a mistake, and they got the job done fast and cleanly. They even took care of me by discounting the job. Rodney and Matt are stand up guys and I will use Hero Septic again in the future.

Had a septic thatvwas backed up. They came ASAP and had trouble locating the septic tank. Got drawings for it and quickly went to work. Great guys and easy to work with. Highly recommend!!!

They were quick to respond to pump out my sewer. Great guys and easy to work with. If you consider $440.00 an hour for a simple fix on my septic system a good deal then you will want to call Hero Plumbing.

I had a blocked septic drain. I called and asked when they could schedule an inspection. "We'll be there within an hour." And they were. They jetted the line, cleared the blockage and I now have them at the top of my list for future work. I have used three other companies before and Hero impressed me with promptness, skill, and price relative to the others. I highly recommend them.