
- Country: USA
- State: Georgia
- City: Covington
- Address: 110 Bentley Pl Way, Covington, GA 30016, USA
- Store
I had another company come out and I went to pay but I called ProRooter instead and paid them on accident. Their customer service was amazing and caught it fast. If they’re work is anything like their customer service its an amazing company. Thank you again for making me laugh and being outstanding!!
Prices were very reasonable and great service. I noticed the 1 star review is in relation to price. A quick Google search shows that the average price for what that reviewer listed as being done is about $1800 and they paid only $1200 or so. That is unfair review and I suggest people ignore it
Awesome service. Chris arrived within 20 minutes of our call. We explained what happened to the hot water heater and two hours later we had a new hot water heater. He was professional and personable and we would recommend them to anyone with plumbing issues.
We called this plumber on the recommendation of another who could not get to the septic pump replacement which we needed done quickly due to our tenant having had surgery and unable to get upstairs for a bathroom. David came out the same day and was able to get a replacement pump for us and get it installed in just over one hour. The total bill was $1275. We have since learned that the cost of the pump was less than $375, so we were charged $900 for one hour of labor. When my husband called David to inquire about the exhorbitant labor charge, David’s explanation was that he had to cover taxes, insurance and licenses. By gouging an elderly man in an emergency situation with a disabled tenant???
Very fasy service