
- Country: USA
- State: Georgia
- City: Gainesville
- Address: 865 Dorsey St, Gainesville, GA 30501, USA
- Store
- Monday: 7:30 AM – 5:00 PM
- Tuesday: 7:30 AM – 5:00 PM
- Wednesday: 7:30 AM – 5:00 PM
- Thursday: 7:30 AM – 5:00 PM
- Friday: 7:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
We have been clients of Lawson Air Conditioning and Plumbing for many years. They offer a great level customer service! Always prompt and courteous!!!
The installation of my new system was exemplary from start to finish. 4 professional technicians worked in my home and took excellent care while installing. They checked on me multiple times throughout the install to make sure everything met my expectations. Awesome crew and company!
I've been using Lawson Air Conditioning and Plumbing, Inc.since we moved to Gainesville 4 years ago. They have always provided excellent service. We recently had to replace our heat pump and furnace. Their salesman, Scott, was very professional and helpful in explaining our heating and AC options. On the day of installation the technicians arrived right on time and worked diligently and efficiently to complete the job. I was impressed that they were able to get everything finished in one day. I highly recommend Lawson to anyone needing AC or heat service. Best yet; they're a family owned company and once they work with you you become part of the Lawson family.
17 years ago they installed two new high end systems. It took them over a year to figure out how to get the variable speed unit to work properly (which I'm still not sure it is). The larger unit compressor has failed again. It was replaced after 11 months while in warranty. variable speed fan failed in year 5. The smaller system is still running fine. I invited them to bid on a replacement system. The worst proposal of the seven companies invited to bid. Doesn't clearly state what the system is, just model numbers that you have to look up. Terrible. Look elsewhere.
Don’t waste you’re time going to any other place. My heating went out and Lawson came out same day and not only fixed my unit but did it for about 300 dollars cheaper than any other place even quoted me. Extremely friendly and helpful staff from Cindy who took my call and set my appointment to the actual technician Jay who came out and worked on my home. I only gave them a five star review because I couldn’t rate them higher. 10/10 would use again and recommend to all family and friends!!