Budget Sewer Service, Inc.

Thank so much for being able to take my home the same day I called! Much thanks to Antonio for an outstanding job! He did the work that my maintenance team where I live was supposed to do and did not. Cleared everything right on out and our flow of water in our home is moving much much better! After assuring us it was not our fault, it made me feel better. Thank you Antonio and thank you Budget!!

We experienced water backing up into our master bedroom and bathroom. Called Budget Sewer on-call. Josh is the technician our call was given to. I missed his call because I was sucking water out of my carpet and immediately tried to call him back (about a 10 minute lapse) and he didn't answer. I called the answering service back to let them know I'd missed his call and she tried to get in touch with him. I didn't hear back from the answering service or Josh after an hour had passed, so I called the answering service back again. Josh called me back and said he had tried to call me twice but it went straight to voicemail (I doubt that) and that he had already taken the truck back. He said our problem sounded like a clogged line and not a full septic tank. He informed me that clogged lines wasn't something he took care of but there was another technician that handled those problems. I asked if he could come out and check so we would know what to do and he said he could come take a look but it would be at least an hour because he would have to go back and get the truck. I asked if the technician that handles clogged lines could come out and he said he could call him but it would most likely be the next day before that guy could come out. We could not use ANY water at this point, my faith on anyone contacting me from Budget Sewer the next day was extremely low and the entire time I was talking to Josh, I felt like I was inconveniencing him (based on his tone). Thanks for not putting the customer first and making what we were experiencing even more of a hassle. We did have another competitor come out that same night. It was a clogged line and it was fixed in no time.

The technician,Antonio arrived promptly first thing in the morning and had my old 50 plus year old kitchen drain unclogged in minutes. He was very courteous,friendly and professional! Thankyou,sincerely Brian Turner.

What a wonderful experience! I had no idea what was causing my back ups. Budget sent out a tech to diagnose and it turns out I'm on a septic tank! I had no idea. Shortly there after I had a pump truck with 2 of the nicest guys who took care of everything. I love this company and will recommend them to anyone having an issue. Thanks again Budget!

I was very satisfied .service was fantastic