Carson Plumbing

Went to put in an application in and the nice lady up front lead me to their break room so I can do it in private. She told me her name and she let me turn in my resume with the application which a lot of jobs won't do anymore. But Carson's Plumbing is very professional

Basement flooded due to water heater, restoration company had Carson come in to do replacement. Few yrs later problem with water heater called Carson because of warranty. Warranty was in conversation from the initial phone call. Wasn't able to get appt for a week. Tech called me down to basement, repair was done and surprisingly informed previous work wasn't up to code. He replaced wrong PRV and added expansion tank stating should have been initially installed according to code. Thinking they were correcting improper install & warranty I was very surprised when I received a bill for $600 days later. After multi phone calls was informed "They commonly do work that's not up to code because if so they would have to replace all the plumbing in my home". When asked about billing and estimate prior to work was informed "We get called for a job, do the work then send a bill. We don't have time to give estimates". I did get a credit for $49.99 for expansion tank. Overall beware of this company and their practices.

I'm extremely pleased with the 2 gentlemen who came to work on our gas logs. They were friendly, knowledgeable, and professional. This is not the first time we used Carson Plumbing and it certainly won't be the last.

Professional and very communicative.

I had a weekend disaster with my old hot water heater. I called this company first thing Monday morning asking for help. They sprang into action, first talking with me about my options, and quickly meeting with me at my home, and talking with me about pricing. Ultimately, i was able to change over to a tankless hot water system which works perfectly, at a price that was less than other quotes i received during my emergency. They sent a team over to remove the old unit and install the new one working well after dark to make sure my family had hot water that same day. Top notch professional outfit these guys are. I highly recommend these folks and will be using them again in the future.