
- Country: USA
- State: Georgia
- City: Macon
- Address: 1077 Parkway Dr a, Macon, GA 31220, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
After having several different plumbers over the years and even having a different plumber within the last 45 days, I was skeptical, but hopeful when contacting yet another plumber in Mr. Rooter. When I say that I will not have to find another plumber after Mr. Rooter, that is making a HUGE statement! First, Chuck arrived on time and put the little shoe covers on to prevent from tracking in mud and dirt in the house, which is a big deal because I still have carpet in certain parts of my house. Secondly, once I explained to him in depth what issues we were having, he told me that he had everything already on his truck to do the work and that he could do it today! That blew my mind because other plumbing companies would take at minimum 2 days to do similar work and they'd often have multiple people assisting. Chuck did everything himself!!! Third, the price was fair, I didn't feel like I got ripped off by yet another plumber or plumbing company! (which is of course great for repeat business!) Lastly, Chuck was extremely competent, knowledgeable, and took his time to explain everything to both my wife and myself which is great because I didn't have to half-way explain everything to her! In summing everything up, I sincerely tip my hat to Mr. Rooter and to Chuck for simply doing what they said they were going to do the right way, the first time, without overcharging me, and dirtying up my house in the process!!! Thank you Chuck and Thank you Mr. Rooter!!!
They are an awesome company. Called on a Tuesday afternoon and Chuck came Wednesday and fixed my leak. Chuck was very polite and professional. I will definitely do business with them in the future.
Honest and knowledgeable; I'm going to call them from now on for all my plumbing needs.
I recently had the main water line start leaking in my front yard and decided to call Mr. Rooter, I called and within the hour the technician was out at my house on a Saturday afternoon, the technician was very informative and explained the situation very well and what options I could take to fix the issue, he wasn’t pushy at all on trying to make a sell and let me decide what the best plan was for me, they stayed busy and working the entire time they were here and even had to work on into the night after dark, the technician that helped me was Wade Richardson and if I ever need any other plumbing work done I will give Mr. Rooter a call and ask them to send Wade out. Thanks again Wade for the hard work!
Mr. Rooter is the best of the best. Fast, reliable, very curtious! Chuck is an asset to the company! Outstanding young man! Would not go with anyone else????