Reliable Heating & Air, Plumbing and Electrical

I had three units serviced by Reliable Hearing and AI r this past week. I was surprised that they do work on Sundays for the same price as a weekday call. The technician that came to my house was a gentleman named Avery Kendrick. He was prompt and courteous during his visit and took the time to explain what he found and what he needed to do for each of my units. It had been sometime since my last service call as I felt my last service call was underwhelming to be nice about it. I was reluctant to call Reliable after this experience but knew it was time for work to be done. I am glad I did as I could not have been happier with the service Avery Kendrick provided. I feel Mr. Kendrick is thorough, honest and goes above what is expected in the services he provides. I applaud Reliable for having service people like Mr. Kendrick on their staff. He has changed my mind on using Reliable for my future needs and I will make it a point to ask for him when it is time to schedule my winter check up in January.

I hired Reliable through Lowe’s to install my ac unit and evaporator coil. The technician , LT arrived on time and was all about business. He immediately went over what was being installed and verified the pricing was correct and what I had agreed. He draped my carpet and hardwoods in the areas in which he would be going in and out as to not bring in unwanted debris. He was by himself but worked diligently to handle all parts of ensuring my system was installed properly. Upon completion, he explained the differences in the old vs new system features and made sure my house temperature was set to a comfortable cooling temperature for me. I am excited and would definitely use them again. I wish I had used them for my furnace install a year ago. Thanks LT for your professionalism.

My elderly parents AC went out late last night. My step dad is recovering from a stroke and can't take the heat well. We called Reliable and the dispatcher put in an emergency order for that evening. Thankfully Kevin responded and diagnosed the issue quickly. It was an electrical short in the wiring. He fixed the short and replaced the fuse and the AC came back on. My parents were so grateful to have AC back on so quickly. The charge for the repair was very reasonable, especially for 10 PM at night. Thanks Reliable!

It is such a wonderful experience when you get professional, knowledgeable, truthful and courteous technicians to care about what concerns you! Jacob is one technician who exhibits those qualities and is a great representative for Reliable Heating and Air! He was timely in his arrival, not hurried in researching and investigating our concerns and thorough in getting to the possible cause of the issues concerning our air conditioning units. Jacob was kind, listened well and, from all observances, treated our systems as if they were being used by his own family. Not many companies are fortunate to have employees who really know how to conduct business, perform their craft with care and professionalism; enhanced with good people skills. Jacob has them all! If you want a great technician for your heating and air conditioning needs, contact Reliable Heating and Air and make sure you ask for Jacob! You won’t be disappointed!

I'm not sure if there will ever be a pleasant home repair need, but our technician made us believers! From beginning to end, he got it done. Very straightforward, honest, and always welcome again. Great work, fast, and explained everything as he worked. Thanks for the outstanding job!!!