
- Country: USA
- State: Georgia
- City: Dallas
- Address: 11611 Cartersville Hwy, Dallas, GA 30132, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I run a local Martial Arts school in Dallas GA area. Came in today and the AC is dead. I have classes starting at 4:30pm and its around 90 degrees at the facility. Saw that Guardian had a 5 star rating and called them. Was super easy to schedule and appointment. On top of that, they were really understanding that this was a red alert and promised to be at my place in the afternoon. Richard came ASAP and was very friendly and honest. Did not try to push anything on me and was extremely quick to identify the issue and take care of it. Definitely a 5 star Business!
Professional, friendly, well priced, and honest. I appreciated that, even though I called them out to replace something, they advised that it only needed a good cleaning and oiling (which they did) . Sure enough, it now works great. They could have easily sold me a new one, and I'd have never thought twice about it. Thanks again guys!
Recently due to the hot weather we have had here in the Atlanta metro area, my air conditioning unit started blowing hot air. I had one company come out and the technician spent an hour changing filters, thermostat and supposedly charging with coolant. He later stated that my system was 22 years old and my only option was to replace the entire system because finding the right parts for my system to operate properly was impossible. A new unit priced out at $5,200 for the air conditioning alone. I felt like I needed a second opinion. So I called Guardian, spoke with Eveline who was extremely polite and courteous. Eveline scheduled Richard to come and look at my unit. Richard arrived on time and only took fifteen minutes, accessed the problem and within an hour, had my unit up and operating like new! My house went from 82 degrees to a comfortable 75 degrees within an hour! Yes, my units will eventually need to be replaced. But Richard offered an honest second opinion and restored my home to a very comfortable atmosphere at a very reasonable price. I highly recommend, before you get ripped off by others, contact Guardian for all of your heating, air conditioning needs. You can trust them!
Honest, trustworthy and experienced. Everyone extremely professional and friendly! Explanations given at every step in the process of repair/replacement. Excellent service.
On 6/18/2019 my home AC stopped working; outside temperature was on the nineties. The following morning I called Guardian and the lady made a service appointment for the following day. I explained that my wife is 84 and I am 86 years old that we had to move to my daughter’s home if we could not have AC on this day. It was around 2:00 PM and the lady from Guardian understood our situation and called the serviceman that was working at another home. I was told that the service person would be in my house by 6:00 PM. He came and repaired our AC. We are very grateful that they took in consideration our age and repaired our AC so fast and at a very reasonable price. No extra charge for same day service. Thank you and God bless you. Fabio Alvarado