Coastal Plumbing & Fire Protection Corporation

Was recommended this company by my contractor that worked on a different project. They are first class staying in touch with me and the plumber showed up on time. Did a fast clean job, was friendly. Since this was my first time with this company the billing clerk contacted me, text me the very fair bill and I paid the bill. Will use them again for an upcoming remodel.

Coastal Plumbing deserves a chapter if Tom Peters writes a sequel to "In Search Of Excellence." From appointment-setting to the cleanup, this company really gets it. I'd heartily recommend them...a class act.

In a world of "good enough" Coastal rises above. Diligent, prompt, courteous and most of all, highly competent!

The end result provided by Coastal Plumbing is Customer Satisfaction which has a lasting effect on customer relationships. They achieve that through their quality of work, job knowledge and technical abilities, a cohesive team from the office to the field, communicate well, are punctual, have a "can do" attitude, keep up on new codes and trends in the industry, and they listen to their client.

Called this Company twice last week, Friday. Was told everyone was on their phones and please leave a voicemail. "Nikkis" voicemail indicated she was out of the Office, but I did as instructed and left a voicemail. Didn't hear back, so Friday afternoon called back, same routine "she's in, we are just so busy and please leave a voicemail and we'll get back with you right away." Here we are Tuesday of the following week - do you think Nikki or anyone else from Coastal called back? WRONG. If you want voicemail and no call backs, this is your company. I understand we call get busy, but if you can't service new Clients, don't take new Clients - ie; we are now not new Clients. GO ELSEWHERE - where they actually answer your call and schedule and appointment...!...