Jackson Total Services Inc

We recently had plumbing work done and service to our Air Conditioner by Jackson Total Service. Another job well done by Darren who never lets you down. He is very knowledgeable in both of those areas. Darren not only fixes the problem but lets you know how to better maintain your systems. It is a pleasure to work with the whole Jackson team.

A company that is good if you need them for emergency repair quickly. But extremely expensive It pays to check pricing else we’re. They make Incredible amounts of money doing quick repairs in & out. For example I had a stopped up toilet from previous tenant I couldn’t fix it myself they came over Service man was there 15 minutes & fixed it $180.00 Ouch

OK, so they may be a bit more expensive but you get what you pay for. They are prompt, friendly and do the job correctly. I have used them for over ten years and continue to get great service.

I had them run new wiring from a panel box through an existing conduit approximately 30' so that I could plug in my new 220 volt clothes dryer. They charged one very high amount for 25 minutes and another amount for every 10 minutes after. They were in my house for 50 minutes, but charged me for 95 minutes. When I questioned them, they said that the driver's GPS said the truck was on site for 95 minutes. When I suggested that the driver could have been sleeping or talking to his wife, they stopped listening. I will NEVER use them again. Buyer beware. Their GPS determines how much they charge, not the actual time on site.

I just put a check in the mail to Jackson's for $542 to cover their invoice to install a wall oven. Lowe's, where I bought the oven, charges $150. You do the math. I had already paid Jackson's $1200 to put in a direct electrical line to the wall oven, so they had already done all the prep work at a premium price. The installation was to pull the old oven, drop in the new oven and splice three wires that they had already prepped. No rocket science here. The invoice included a $160 charge for a so-called "helper" to cut up the cardboard box and haul the old oven out to the truck. Amazing. I can't believe their so-called customer service would not even listen to me, but immediately emailed me another invoice. Pensioners and retirees might want to shop around for rates that are less than 3 times the going rate for a simple oven installation. Sad! Value for your money is hardly a motto for this company.